How can I access Online Banking?
What are the key feautures of the Alsoohar Online Banking?
How can I apply for Alsoohar card?
What is the password to view my account statement
How do I change my number, E Mail and other personal records?
How can I access Online Banking?
If you are an existing Online Banking user, you will need to create a new login password as follows:
- Visit the official website alsoohar.com, click “Log in” and select “Personal Online Banking (UAE)“
- Enter your Customer ID number / debit / credit card number
- Enter the One Time Password (Split OTP) – 3 digits sent to your registered mobile number and 3 digits sent to your registered email address (in a password protected PDF attachment)
- Create a new password
What are the key feautures of the Alsoohar Online Banking?
The new Online Banking service provides you with a wide range of features, including:
- View and download your account/credit card statements
- View unbilled transactions for debit cards and credit cards
- Requesting new cheque books
- Debit card and credit card activations and PIN resets
- Updating your personal details such as Emirates ID details, account / credit card email address and mobile number
- Fund transfer service (within own accounts, other Alsoohar accounts, other banks within the UAE, international transfer, SMS cash transfer, credit card payments and charity)
- Instant and automatic utility bill payments to AADC, ADDC, DEWA, du, Etisalat, FEWA, SALIK and SEWA
- Set up future dated and recurring money transfers
- Apply for other banking products
- Beneficiary creation and payments
- Instant remittance transfers with live foreign exchange rates to India
- A single view of your investment portfolio, including mutual funds
- Instant charitable donations
- Convert your eligible credit card transactions into an easy payment plan
- Instant processing of credit card balance transfers and quick cash requests
- Requesting loan payment deferrals
- Instant iSave account opening
- Instant term deposit booking
- Available in English and Arabic
How can I apply for Alsoohar card?
You can easily sign up for FAB products on:
- Alsoohar Mobile – On the Home screen, tap the menu on the top right corner. Select ‘Apply for a new product’ under ‘Projects Manager’
- Our website
Accounts
Cards
Loans
Mortgages
What is the password to view my account statement
Your e-statement password is made up of the last four digits of your account number. 101XXXXX1234 followed by the day and month of your date of birth 01-02-1989 (DDMM). When you are prompted for password, the 8-digit password to be entered: 12340102.
How do I change my number, E Mail and other personal records?
You can update your mobile number or email address through:
- Alsoohar Mobile – From the Home screen, tap the menu on the top right corner. Tap ‘Edit Profile’ and select the ‘Personal Details’ tab to to edit your information such as mobile number, email address and home address
- Online Banking – Select ‘Services’, go to ‘Other Services’ and click on ‘Update Mobile Number’